Healthcare organizations are challenged to deliver high quality care amidst an evolving business landscape. While clinical care is at the core of their work, the organization’s ability to deliver that care with high quality and efficiency requires strong alignment between Operations and Finance.
The goals of healthcare systems across the country are rooted in the Healthcare Triple Aim1: improving the patient experience and the health of populations, while reducing the cost of care. However, within each organization, those goals are specific to the unique environment in which it operates. Whether they are focused on margin improvement, reducing variation in care delivery, investing in growth, or simply achieving financial targets, Finance teams are instrumental in enabling these objectives.
In this session, we will review the components necessary to ensure your financial processes are aligned with the organization’s goals:
• Cascading metrics: connecting the dots between enterprise-level objectives and the financial targets for operations and clinical teams
• Intuitive tools: Workflow and analytics to empower executive, finance, and operational end users
• Sustainable processes: Clearly defined roles & responsibilities, reviews and stakeholder engagement to drive accountability
Each organization (and often each entity, service line, or department within one organization) is at a different level of maturity across these components. We will discuss the plays you and your teams can run to start moving towards a robust performance management model that effectively aligns your financial processes with your organizational goals.
Learning Objectives:
1. Understand ways to assess the effectiveness of your organization’s current performance management environment
2. Learn about proven methods that other healthcare systems have implemented to drive alignment
3. Learn the plays you can run to improve the way your finance teams enable performance management to achieve organizational goals